Using our website constitutes acceptance of these terms & conditions.
Famous Mountain is a Cape Town based, online retailer. We supply products to the general public within the borders of South Africa.
While we do our best to have accurate inventory management on our website, Famous Mountain does not guarantee, represent or warrant that products listed on this website will be available at all times.
Famous Mountain reserves the right to remove products from the website and to restrict orders at any given time.
You will not be charged for orders that cannot be fulfilled. If you have paid for an item that cannot be shipped, we will inform you and suggest alternatives or we will refund the full value of the goods and transport charges within 24 hours.
Prices are quoted in South African Rand (ZAR).
Famous Mountain are non-VAT vendors and VAT is not charged.
Delivery costs are excluded from our listed retail prices and will be added to your order when you check out.
Should you choose to use Famous Mountain’s courier of choice, the cost will be calculated based on the volume and weight of your order and charged according to the rates of our courier. Overnight and Road Freight price options will be calculated and you will be given a choice.
Famous Mountain will not be liable to you for a loss that you (or any third parties) suffer for delay or failure to process your order or deliver your goods, due to inaccurate or incomplete details provided by you when placing an order. Please ensure that your correct and full delivery details are supplied and that someone will be available at this location to sign for your delivery.
All goods remain the property of Famous Mountain until paid for.
Payment for orders can be received on our website via PayFast or Direct Bank Transfer.
Orders will be processed and dispatched within 24 hours of payment.
No courier deliveries will be made on Saturdays or Sundays. Deliveries can be made on weekdays only, between 9h00 and 17h00.
Overnight Delivery
Overnight delivery will be received on the next weekday, if the order is placed before 12h00 on weekdays. Orders that are placed after 12h00 on weekdays will be dispatched on the following day and delivered the next day. Overnight delivery orders that are placed on the weekend will be dispatched on Mondays and delivered on Tuesdays
Road Freight Delivery
Orders sent via road freight will take 2 – 4 days to be delivered to your door, depending on your location.
Own Collection
Should you wish to collect your order in Cape Town or send your own courier, please select the “own collection” option and we will contact you with collection point details.
Please view our Return Policy.
All graphics, images, logos, videos and editorial content on this website are owned by Famous Mountain and are protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way, without written consent from us.